# Permanently Delete a Subscriber Record ### An Important Warning! This process is not reversable. Performing this action will permanently remove all existence, including logs, of a subscriber. The subscriber's information will not be able to be recovered. This should only be used in the event of unrecoverable system errors or in response to data privacy requests. ### How to Delete a Subscriber Record As a Network Administrator, click on Support->Delete Subscriber. Enter the e-mail address of the subscriber you want to delete, and follow the on screen prompts. This deletion may take several minutes to process throughout the large VAULT database. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.roamingiq.com/network-administrator-console/managing-your-subscribers/permanently-delete-a-subscriber-record.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.