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  • How to View a Subscriber's Log
  • What is in a Subscriber Log?

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  1. Network Administrator Console
  2. Managing Your Subscribers

View Subscriber Logs

Here is a step-by-step guide on how to view Subscriber Logs in VAULT.

How to View a Subscriber's Log

Navigate to the Subscriber Details page. From there, click the "Logs" tab. You may use the log to help troubleshoot, or find more details about, a subscriber and subscription.

What is in a Subscriber Log?

The Subscriber Log shows various system events for subscribers. These events include but are not limited to;

  • Subscription creation

  • Subscription ending

  • Payment Success

  • Payment Failed

  • Payment Method entered

  • E-mail Sent

  • E-mail Read

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Last updated 1 year ago

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