View Subscriber Logs

Here is a step-by-step guide on how to view Subscriber Logs in VAULT.

How to View a Subscriber's Log

Navigate to the Subscriber Details page. From there, click the "Logs" tab. You may use the log to help troubleshoot, or find more details about, a subscriber and subscription.

What is in a Subscriber Log?

The Subscriber Log shows various system events for subscribers. These events include but are not limited to;

• Subscription creation

• Subscription ending

• Payment Success

• Payment Failed

• Payment Method entered

• E-mail Sent

• E-mail Read