# Resend Activation E-mail or SMS ### How to Resend All Subscriber's Activation E-mails To resend all subscriber's activation e-mails, refer to the [Service Status](/venue-administrator-console/venue-administrator-dashboard/service-status.md) page. ### How to Resend An Individual Subscriber's Activation E-mail Navigate to the [Subscriber Details](/venue-administrator-console/managing-your-subscribers/view-and-modify-subscriber-details.md) page. From there, confirm the "Status" field says "AUP not accepted." If the field says, "In Service" that means the subscriber has already retrieved their activation e-mail and completed their account set up process. From the subscriber details, click the button that says, "Resend Activation". From there, select if you want to resend the activation link via E-mail or SMS. If selecting SMS, please take note of the confirmation dialogue asking if you have the subscriber's consent to send the text message. RoamingiQ is not liable or responsible for any SMS messages that are sent to subscriber's without their explicit consent. Once you confirm that you have that consent by checking the two checkboxes, click "Resend Activation" from the confirmation screen to send the activation. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.roamingiq.com/venue-administrator-console/managing-your-subscribers/resend-activation-e-mail-or-sms.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.