# Support

Some or all of the support features may not be enabled depending on your Network Operator's configuration. To view your support options from your Venue Administrator Dashboard, click "Support."

#### New Support Ticket

Click here to submit a support ticket to your network operator

#### View Equip Up/Down

This displays the status of core equipment at your venue. The status can also be viewed in the [Support Summary](https://docs.roamingiq.com/venue-administrator-console/venue-administrator-dashboard/support-summary) section of the dashboard.

#### Signal Levels

This displays the Wi-Fi signal strength, or RSSI, as reported by your Wi-Fi controller.

#### Bandwidth Usage

This displays the bandwidth usage for each unit at your venue on the selected date. You may click "Export" to export this data to a CSV file.

#### FAQs

This displays an FAQ for connecting devices to the network.