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On this page
  • How to Download the Unit Upload Template
  • How to Use the Unit Upload Template
  • What Does Each of the Values Mean?
  • How to Upload The Unit Upload Template
  • How to Resolve Unit Upload Errors
  • How to Add a Single Unit to a Venue

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  1. Network Administrator Console
  2. Creating a New Venue

Add Venue Units

Here is a step-by-step guide on how to add units to a Venue.

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Last updated 2 months ago

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During the Venue Creation Wizard, you will be asked to upload your units to VAULT using a CSV file. Alternatively, you can navigate to the upload units page separately by accessing your Network Operator Console->Venues->upload units. You can also to VAULT or that have already been uploaded. Please skip this step if you will be setting up a Venue as a synced Venue.

How to Download the Unit Upload Template

From the unit upload screen, click on "download template" to download a CSV template for unit uploads. Alternatively, you may if the Venue already has units and use that as the template.

How to Use the Unit Upload Template

Each column represents a value that VAULT needs in order to add a unit. The columns marked with a "*" are required fields. It's critical that you do not change any of the headers in the first row of the template, or your unit upload may fail. That includes not removing the "*".

What Does Each of the Values Mean?

  • Unit ID: This is the ID for the unit.

  • Building: This is the building ID for the unit.

  • Floor: This is the floor ID for the unit.

  • Purpose: This is what the unit will be used for;

    • "wiredunit": Use this value for a traditional residential unit where there is wired and wireless service available. This will be the value for most of your units.

    • "globalroaming": Use this value for a non-physical unit for roaming users to be assigned to when they roam to this venue. The VLAN associated with this unit is the VLAN roaming devices will be placed on. As a best practice, your networking team should enable "client isolation" on this VLAN on the network.

  • Unit External ID: Use this value for a unit ID that is external to VAULT, such as your own company's unit ID.

How to Upload The Unit Upload Template

Once you've completed your template, save the file as a CSV. VAULT will not recognize other formats. Click the "Upload Units" button and select your file using your operating systems file explore. The upload will begin immediately.

How to Resolve Unit Upload Errors

If you receive an error during the unit upload, VAULT will stop processing the unit upload. VAULT iterates through your upload file one row at a time, beginning from the top. You will need to correct the error VAULT provided and remove the rows from your CSV file that were processed successfully. Once complete, save the file and try the upload again.

How to Add a Single Unit to a Venue

From your Network Operator Console->Venues->Add Unit. Select the Venue, and then enter the same information for each unit as you would during a unit upload.

"localwirelessonly": Use this value for non-physical units, such a guest subscription. VAULT requires a unit-to-VLAN association for all subscriptions, including guest subscriptions. These users will only have wireless access to the venue. As a best practice, your networking team should enable "client isolation" on this VLAN on the network. These units will appear in the available list to

Address 1, Address 2, City, State, Postal Code, Country: This is the address information for the unit, which can be different, or the same as, the .

VLAN: This is the VLAN for the unit. All subscriptions added to this unit will be placed on this VLAN. If you do not enter a VLAN in this column, VAULT will pull an available VLAN from the Venue's

Unit Internal ID: If you are making an , you may enter the Unit Internal ID to ensure VAULT recognizes the existing unit.

Shopping Cart Price Adjustment: If you are offering retail services using the , you may provide a unit level discount to subscribers who sign up for service in this unit. Any discount you apply here will be applied to all subscribers who sign up for service in this unit until you remove the discount.

Add a Guest.
address information for the venue
update to a unit
Shopping Cart
modify venue units
RealPage
export units
add a single unit
VLAN Ranges.