How to Change Roles

Here is a step-by-step guide on how to change roles in VAULT.

The VAULT user interface has three layers of access providing different views to user's based on their role. See Network Administrator Console, Venue Administrator Console, and Subscriber Console for more details.

Each user role is able to "step down" to the lower level of access. That means Network Administrators are able to step down to the Venue Administrator Console, and Network Administrators and Venue Administrators can step down to the Subscriber Console. Please note, the Subscriber Console may not display all elements properly if you do not have an active subscription at a Venue.

How To Change Roles

From the Network Administrator Console or Venue Administrator Console, select the person icon on the top right of the screen, and select the Account for the role you wish to "step down" to.

From the Subscriber Console, select the hamburger menu on the top right, then click "My Account," and select the Account for the role you wish to "step up" to. Note that Subscribers will not have the option to "step up" from the Subscriber Console.