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On this page
  • Venue Management Approval
  • Configuring a RealPage Venue
  • How Do I Configure Unit VLANs When VAULT is Adding Units From RealPage?

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  1. Network Administrator Console
  2. Creating a New Venue

Connect a Venue to RealPage

Here is a step-by-step guide on how to configure RealPage for a Venue.

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Last updated 18 days ago

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Venue Management Approval

Before configuring a RealPage Venue in VAULT, you will need to reach out to your contact at the venue and ask them to approve VAULT for integration. These steps are per RealPage.

  1. Login in to the RealPage Integration Marketplace.

  2. Select Manage Integrations

  3. Find RoamingiQ, or VAULT in the Integration list.

  4. Find the property for syncing, and toggle the box.

  5. Note, this will trigger an e-mail from RealPage to the VAULT team, that they will also have to approve. Once they have done so, they will confirm with you that are you are good to proceed. Please do not proceed to the next steps until this is complete.

Configuring a RealPage Venue

  1. During the Venue Creation Wizard, you will be asked if you want to connect RealPage to the Venue. You can separately navigate to the RealPage settings page by navigating to your Network Operator Console->Venues->View/Modify Venue->select the Venue->RealPage.

  2. Determine if you want VAULT to only sync RealPage units, or also sync subscribers, and select the appropriate radio button.

  3. Enter the RealPage Site ID, and PMC ID. The Venue Manager should have this information.

How Do I Configure Unit VLANs When VAULT is Adding Units From RealPage?

VAULT will automatically assign a VLAN to a unit from the available Resident Devices VLAN range according to the Venue profile. It is required to allow VAULT to generate the unit list from RealPage in order to ensure data accuracy. Once the unit list is generated, Network Administrators may export their unit list, make modifications to the VLANs, and then re-upload the unit list. Because the Unit IDs will be unchanged, VAULT will update the VLAN assignments as requested.

Please refer to the RealPage article in the Knowledge Base for information about RealPage integration.