# Message Subscribers ### How VAULT Messaging Works VAULT has an internal messaging system that allows Network Administrators and Venue Administrators to message subscribers. This guide is for Venue Administrators. Click [here ](/network-administrator-console/managing-your-subscribers/messaging-subscribers.md)for Network Administrators. When a message with VAULT is sent to a subscriber, the subscriber receives an e-mail informing them of the new message. The subscriber is notified to log in to view the message. Upon login, the message pops up, and the subscriber is required to acknowledge the message to continue to the subscriber console. ### Why Do Subscribers Have to Log In to View a Message? VAULT captures the acceptance and acknowledgment of messages sent to subscribers. You can view the status and acceptance date from the Messages tab of the [Subscriber Details](/venue-administrator-console/managing-your-subscribers/view-and-modify-subscriber-details.md) page. By requiring subscribers to log in, we can record that acceptance. ### How to Message Multiple Subscribers From your Venue Administrator Console, click the dashboard button, "Send Message." Select if you want to message all buildings at the venue or only specific buildings. Enter your message subject and message content, then press send. ### How to Message a Single Subscriber Alternatively, you may navigate to the [Subscriber Details](/venue-administrator-console/managing-your-subscribers/view-and-modify-subscriber-details.md) page. From there, click the "Messages" tab. Click "Send Message" to enter your message subject and content. Click "Send" to dispatch the message. ### How to View When a Message is Read Navigate to the [Subscriber Details](/venue-administrator-console/managing-your-subscribers/view-and-modify-subscriber-details.md) page. From there, click the "Messages" tab. Here you will see a list of messages and, if the message has been read, the time at which the subscriber read the message. ### --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.roamingiq.com/venue-administrator-console/venue-administrator-dashboard/message-subscribers.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.