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On this page
  • What Does RealPage Integration Do?
  • How Do I Enable RealPage
  • How Often Does Vault Sync With RealPage?
  • What Are Limitations With RealPage?
  • Can I Override the RealPage Sync?

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  1. Network Administrator Console
  2. Network Operator Settings

Realpage

Here is a step-by-step guide on how to configure RealPage in VAULT.

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Last updated 1 month ago

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RealPage integration is available in beta for RealPage managed Venues. Please note, additional fees may apply for RealPage integration. Please reach out to your VAULT Account Manager with any questions.

What Does RealPage Integration Do?

When a Venue is linked to RealPage in VAULT, VAULT will automatically add units and subscribers to the Venue. This removes the need for administrators to add subscribers to VAULT.

How Do I Enable RealPage

The process to enable RealPage support is a three step process.

  1. Your VAULT Account Manager will add the appropriate API Keys to your Network Operator Environment.

  2. Before creating or modifying a Venue, the Venue's Management will need to

  3. When creating or modifying a Venue, you'll need to .

How Often Does Vault Sync With RealPage?

Hourly

What Are Limitations With RealPage?

  • VAULT does not presently support RealPage integration for properties using the VAULT.

  • In order for VAULT to automatically add subscribers, VAULT must also automatically add units. This is to ensure that VAULT will always have the unit available for a subscriber.

  • VAULT will only add a subscriber using the "Head of Household" according to RealPage.

  • Venue Administrators and Network Administrators are not able to delete subscriptions that have synced with RealPage.

  • are not supported for RealPage connected properties.

Can I Override the RealPage Sync?

Somewhat. You are able to do the following functions with a Venue that syncs units and subscribers.

  1. Add a Unit - You may add a unit outside of the RealPage sync. That unit will require any subscribers to be manually added as the unit you create cannot sync with RealPage.

  2. Add a subscriber - You may add a subscriber to a RealPage synced unit or a manually added unit.

Other functions may work, such as deleting a unit and moving a subscriber from one unit to the other, but those changes may be undone upon the next RealPage sync.

connect that Venue to RealPage
Shopping Cart
Overlapping Subscriptions
approve the integration.