Display Options

Here is a step-by-step guide on how to configure your Display Options.

Introduction

VAULT gives Network Operators total control over the branding of their user interface, and provides the ability for branding to be customized on a per Venue basis with branding profiles.

An Important Note: Customized venue branding only affects the user interface after a Subscriber or Venue Administrator logs in. At present, VAULT is unable to identify what Venue a Subscriber or Administrator belong to before they login, and will therefore display the Default Network Operator branding on login and sign up pages.

How To Edit Display Options

From your Network Operator Console->Support->Display Options. Choose the Display Option you want to edit. All Network Operators have a pre-built "default" display option that is assigned to new Venues.

Across the top, you will see four tabs;

Theme

Here is where you will choose your color pallet and provide URLs for your logo files. As you make changes to the theme, you will see those changes reflected in the preview in real time.

Meta Data

Here is where you will enter the meta data that a web browser will use in its display of your portal pages.

Behavior

Here is where you can customize elements of VAULT's behavior. Presently the options to customize are;

Cancellation Options Method: When subscribers cancel their service and are required to select a reason, choose whether to support single select via radio buttons or multi select via checkboxes.

Google Analytics ID: Here you can link your VAULT environment to your own Google Analytics ID.

Support

Here is where you can customize how VAULT displays support information to subscribers.

You can customize your support e-mail address and phone number that will display to Venues using this display option profile. This allows you to segment support e-mail addresses and phone numbers by venue, if desired.

In addition, VAULT allows you to choose whether to display support links to subscribers. For example, you can choose to enable support links, and then provide an, "Eternally Managed Support URL." When used in combination, if a subscriber clicks to "Add a Support Ticket," they will be taken to your "Externally Managed Support URL."

How To Assign A Display Option to a Venue

Please refer to the Venue Settings to assign Display Option profiles to Venues.