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  1. Network Administrator Console
  2. Network Operator Settings

E-mail Templates

Here is a step-by-step guide on how to configure your e-mail templates.

PreviousNetwork Operator SettingsNextTerms and Conditions

Last updated 5 months ago

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Introduction

VAULT grants Network Operators total control over the design and language of e-mails that are sent to your subscribers.

How To Edit E-mail Templates

Navigate to the E-mail Template Settings inside your Network Operator Settings

Basic Settings

At the top of the main settings page, you'll see two fields for "Email Logo" and "Brand Color." These two settings will apply to all of your e-mail templates.

Next, on the main settings page, you'll see various drop-downs to select the template you want to edit.

First, select the Language of the template.

Next, choose the Email Type.

  • "Welcome Email" - contains all of the welcome e-mails sent to new subscribers and administrators.

    • Next, choose a "User Type" to see the template you are editing.

  • "Subscriber Events" - contains all of the event-based e-mails that are sent upon a certain condition or trigger.

    • Next, choose an "Action Type" to see the template you are editing.

Preview

The "Preview" tab shows the appearance of the e-mail template you have selected. This Preview updates in real-time as you make changes to the other two tabs.

Branding Template

The "Branding Template" tab contains all of the HTML that generates how an e-mail looks. If you have an e-mail designer on staff, they can edit this HTML to fully customize the look of the e-mail template.

Components

The "Components" tab contains all of the fields and text contained in your e-mail template. You may edit any of this content, including adding additional variables from the Dynamic Variables list at the top of the page. Note, not all e-mail templates support all Dynamic Variables.

Save Changes

When you are done editing your template, click "Save Changes" to save the changes.