# E-mail Templates

### Introduction

VAULT grants Network Operators total control over the design and language of e-mails that are sent to your subscribers.

### How To Edit E-mail Templates

#### Navigate to the E-mail Template Settings inside your Network Operator Settings

{% embed url="<https://scribehow.com/shared/Access_email_templates_in_network_dashboard__xOx0xcq_Rxyy-Tcq2w0tEA>" %}

#### Basic Settings

At the top of the main settings page, you'll see two fields for "Email Logo" and "Brand Color." These two settings will apply to all of your e-mail templates.

Next, on the main settings page, you'll see various drop-downs to select the template you want to edit.

First, select the Language of the template.

Next, choose the Email Type.

* "Welcome Email" - contains all of the welcome e-mails sent to new subscribers and administrators.
  * Next, choose a "User Type" to see the template you are editing.
* "Subscriber Events" - contains all of the event-based e-mails that are sent upon a certain condition or trigger.
  * Next, choose an "Action Type" to see the template you are editing.

#### Preview

The "Preview" tab shows the appearance of the e-mail template you have selected. This Preview updates in real-time as you make changes to the other two tabs.

#### Branding Template

The "Branding Template" tab contains all of the HTML that generates how an e-mail looks. If you have an e-mail designer on staff, they can edit this HTML to fully customize the look of the e-mail template.

#### Components

The "Components" tab contains all of the fields and text contained in your e-mail template. You may edit any of this content, including adding additional variables from the Dynamic Variables list at the top of the page. Note, not all e-mail templates support all Dynamic Variables.

#### Save Changes

When you are done editing your template, click "Save Changes" to save the changes.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.roamingiq.com/network-administrator-console/network-operator-settings/e-mail-templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
