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On this page
  • How Service Plans Work
  • How to Add Service Plans
  • What Do Each of the Fields Mean?
  • How Do I Provide Service Plan Information for FCC Broadband Labels?

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  1. Network Administrator Console
  2. Network Operator Settings

Service Plans

Here is a step-by-step guide on how to create service plans in VAULT.

PreviousNetwork AdministratorsNextFCC Broadband Labels

Last updated 8 months ago

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How Service Plans Work

As a Network Operator, VAULT allows you to create service plans and then This eliminates the need for Network Operators to recreate the same service plan multiple times. If your service plans have a price, you can apply discounts for Service Plans at a Venue through the or for a unit via the .

When a subscriber is added to VAULT, the policies associated with the service plan are automatically configured to your that was .

How to Add Service Plans

What Do Each of the Fields Mean?

  • Service Plan Name - this is the name subscribers will see for the service plan.

  • Service Plan Description - this is the description subscribers will see for the service plan.

  • Upload Kbps - the upload speed the subscriber will receive.

  • Download Kbps - the download speed the subscriber will receive.

  • Concurrent Devices - the number of concurrent devices a subscriber may have connected at one time. For the purpose of device concurrency, a device is considered connected until a stop packet is received or 30 minutes have lapsed since receiving an accounting packet.

  • Session Timeout - the number of seconds a device is allowed to remain connected before being forced to reauthenticate. We recommend setting this to, "3600."

  • Billing Cycle Hours - the billing cycle frequency for the service plan.

  • Billing Cycle Price - the price the subscriber will be charged for each Billing Cycle Hours.

  • Maximum Billing Cycles - the number of billing cycles a given e-mail address may be billed for.

  • Maximum Free Cycles - not currently active

  • Trial Cycles - the number of billing cycle hours that will be provided at no charge.

  • Require Service Plan? - check this box if you want this service plan to automatically be added and required at all venues.

How Do I Provide Service Plan Information for FCC Broadband Labels?

Service Plan Image - this is the image or icon users will see when signing up via the .

External Service Plan ID - this can be your company's ID for a service plan. It will not display for customers, but will be available in and for use with .

SMS Code - the SMS code for the service plan to be used during a

Default Service Plan for Residential Units - check this box if you want this service plan to be the default service plan for residents at a venue, if no service plan has been .

Default Service Plan for Guest Subscriptions - check this box if you want this service plan to be the default service plan for guests at a venue, if no service plan has been .

To provide information for an FCC Broadband Label, select the "Broadband Label" tab from the top of the Service Plan Settings popup. For more information, visit the page.

shopping cart
webhooks
API integrations
SMS based sign up.
added to that venue
added to that venue
FCC Broadband Labels
Add or Remove Service Plans to Venues.
Venue Shopping cart
Unit Shopping Cart
network router
added to the venue