Knowledge Base
  • Getting Started
    • Quick Start
    • Knowledge Base
    • Contact RoamingiQ
    • New Customer Onboarding
  • Network Equipment
    • Supported Access Points
    • Access Point Configuration Guides
      • What You'll Need
      • Ruckus Virtual Smart Zone 5.4
      • Ruckus Virtual Smart Zone 6.1
      • Ruckus One
      • Ruckus Unleashed
      • Cambium cnMaestro X
      • TP Link Omada Pro
      • Aruba Central
      • Cisco Meraki
    • Supported Routers
    • Router Configuration Guides
      • Mikrotik
  • Network Administrator Console
    • Network Administrator Console Introduction
    • Network Operator Settings
      • E-mail Templates
      • Terms and Conditions
      • Network Administrators
      • Service Plans
      • FCC Broadband Labels
      • Keypools
      • Shopping Cart
        • Shopping Cart Payment Rules
      • Realpage
      • Webhooks
      • Network Operator Logs
    • Creating a New Venue
      • Venue Details/General Information
      • Venue Details/Configuration Options
      • Overlapping Subscriptions
      • Add Venue Units
      • Add and Remove Service Plans to Venue
      • Add a Keypool to a Venue
      • Add Venue Administrators to a Venue
      • Add Equipment to a Venue
      • Configure Venue Shopping Cart
      • Connect a Venue to RealPage
      • Migrating a Venue to VAULT From Another Provider
    • Managing Your Subscribers
      • Add Subscribers to a Venue
      • View and Modify Subscriber Details
      • Ending a Subscription
      • Issuing a Refund or Credit
      • Messaging Subscribers
      • View Subscriber Bandwidth
      • View, Modify, and Test Subscriber Wi-Fi Passwords
      • View Subscriber Transaction History
      • View Subscriber Logs
      • View Subscriber Devices
      • View System Data
      • Permanently Delete a Subscriber Record
    • Managing Your Venues
      • View and Modify Venue Details
      • View and Modify Venue Units
      • Export Units
      • View Venue Bandwidth
      • View Venue Logs
      • View Venue Transaction History
      • Delete a Venue
    • How to Change Roles
    • SMS Sign Up
  • Venue Administrator Console
    • Venue Administrator Console Introduction
    • Venue Administrator Dashboard
      • Add Subscribers
      • Add Guests
      • Add Venue Administrators
      • Message Subscribers
      • Activity Summary
      • Service Status
      • Support Summary
      • Quick Search
      • Recent Service Activations
      • Renew or Confirm Upcoming Expirations
    • Managing Your Subscribers
      • View and Modify Subscriber Details
      • Ending a Subscription
      • View Subscriber Bandwidth
      • View Subscriber Transactions
      • Resend Activation E-mail
      • Export Subscribers
    • Support
  • Subscriber Console
    • Subscriber Console Introduction
    • Subscriber Account Activation
    • Subscriber Self-Sign Up
  • Developers
    • API Documentation
    • Sample Webhook Payloads
  • Property Management Group
Powered by GitBook
On this page
  • How to View a Subscriber's Connected Devices
  • What Does Each Value Mean?

Was this helpful?

  1. Network Administrator Console
  2. Managing Your Subscribers

View Subscriber Devices

Here is a step-by-step guide on how to view Subscriber Devices in VAULT.

PreviousView Subscriber LogsNextView System Data

Last updated 1 year ago

Was this helpful?

If you have properly on your wireless controller, VAULT will receive and capture device data for your Subscribers.

How to View a Subscriber's Connected Devices

Navigate to the page. From there, click the "Devices" tab. Here you will see a list of devices that are currently, or have recently, been connected.

What Does Each Value Mean?

  • Status: A green dot indicates the device is currently connected. A red dot indicates the device is currently disconnected.

  • Type: The type of device, according to the .

  • Name: The name given to the device by the Subscriber, if any.

  • Host Name: The MAC address of the device.

  • IP Address: The IP Address of the device on the network.

  • Last Connected: The last time the device was seen by the .

configured the accounting server
Wireless Controller
Wireless Controller
Subscriber Details