Resend Activation E-mail

Here is a step-by-step guide on how to resend a subscriber's activation e-mail in VAULT.

How to Resend All Subscriber's Activation E-mails

To resend all subscriber's activation e-mails, refer to the Service Status page.

How to Resend An Individual Subscriber's Activation E-mail

Navigate to the Subscriber Details page. From there, confirm the "Status" field says "AUP not accepted." If the field says, "In Service" that means the subscriber has already retrieved their activation e-mail and completed their account set up process.

Click the "Resend Activation" button to resend the activation e-mail to the subscriber.