Subscriber Self-Sign Up

This page introduces how subscriber's self-sign up for service using the VAULT shopping cart.

To view how to setup the VAULT shopping cart, click here.

What is the Shopping Cart?

The shopping cart allows subscribers to sign up for and modify their service via a self-service sign up flow. The shopping cart supports both paid and free service plans.

Subscribers navigate to the shopping cart via your unique network operator URL/finddeals. For example, www.roamingiq.com/finddeals. From there, subscribers complete a basic shopping cart sign up flow;

1. The subscriber selects their venue

1. The subscriber provides basic user information including;

   1. E-mail Address

   2. First and Last Name

   3. Phone Number

   4. Unit

   5. Service Start Date

2. Next, VAULT will display the available service plans, and pricing if applicable.

1. If you have enabled FCC Broadband Labels, the next page will display the label. If you do not have FCC Broadband Labels enabled for the venue, the user will be taken directly to step 5.

   
2. Next, VAULT will ask the user to confirm their information.

3. The next step depends on if the user is signing up for a paid plan or a free service plan.

   Paid Plan: If the user is signing up for a paid plan, they will be asked to enter their credit card information. This information is sent directly to Stripe. VAULT does not store or process the subscriber's credit card information.

   

   Free Plan: If the user is signing up for a free plan, they will be asked to perform an SMS verification.

   
4. The user will receive their confirmation and welcome e-mail, and be invited to complete their account setup.