> For the complete documentation index, see [llms.txt](https://docs.roamingiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roamingiq.com/network-administrator-console/managing-your-subscribers/view-system-data.md).

# View System Data

### What is a Subscriber's System Data

Subscriber System Data contains various internal and external values for a subscriber. These values are only relevant for advanced troubleshooting.

### How to View a Subscriber's System Data

Navigate to the [Subscriber Details](/network-administrator-console/managing-your-subscribers/view-and-modify-subscriber-details.md#how-to-find-a-subscriber-and-subscription-in-vault) page. From there, click the "System Data" tab. Here you will see a list of devices that are currently, or have recently been, connected.

### What Does Each Value Mean?

* Cognito Status
  * Confirmed: The subscriber's phone number or e-mail address has been verified.
  * Reset Required: The subscriber's password needs to be reset.
  * Compromised: The subscriber's account has been compromised and is disabled.
  * Unknown: The subscriber's status is unknown.
* Status
  * AUP Not Accepted: The subscriber has been added to VAULT but has not completed their account setup by accepting the terms and conditions.
  * In Service: The subscriber is active and in service.
  * Error: The subscriber's status is unknown.
* Email Verified: If the user has clicked a sign up link and completed their setup process, this will be "true." If not, it will be "false."
* Subscriber Token: This is VAULT's unique identifier for the Subscriber.
* Phone Number Verified: If the user has performed an SMS verification, this will be "true." If not, it will be "false."
* External Subscriber ID: If an External ID was added to the subscriber by a Network Administrator, it will display here.
* Stripe Customer ID: This is Stripe's unique identifier.
* Subscriber Managed by SSO: If the Subscriber was added by a Single Sign On platform, this will be "true." If not, it will be "false."
* Contact Pref SMS: If the subscriber has opted into SMS communications, this will be "true." If not, it will be "false."
* Contact Pref Email: If the subscriber has not opted out of e-mail communications, this will be "true." If not, it will be "false."
* Date Added: This is the date the subscriber was created.


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