View and Modify Venue Units

Here is a step-by-step guide on how to view and modify units for a Venue.

There are two ways to update information for a unit.

How to View Venue Units

From your Network Operator Console, click "Venues", click "View/Modify Venue", select the Venue, click "Units." From here, you can search for the specific unit you want to update and click that unit in the table.

Unit Subscriptions

Along the top of the page, you may click the "Subscriptions" tab to view any Subscriptions in the unit. If there is an active subscription, clicking on it will take you to the Subscriber Details page.

Unit Logs

Along the top of the page, you may can click the "Logs" tab to view any all of the Logs related to the unit. In these logs, you'll see events such as the unit being created or modified and a subscription being added or removed from the unit.

Unit Shopping Cart

Along the top of the page, you may can click the "Shopping Cart" tab to view unit level Shopping Cart settings. If you are offering retail services using the Shopping Cart, you may provide a unit-level discount to subscribers who sign up for service in this unit. Any discount you apply here will be applied to all Subscribers who sign up for service in this unit until you remove the discount.

Unit Bandwidth

Along the top of the page, you may click the "Bandwidth" tab to view the previous 6 months of Bandwidth data for the unit. You may also venue subscriber bandwidth and venue bandwidth in different locations.

Unit Transactions

Along the top of the page, you may click the "Transactions" tab to search the transaction history for the unit. You may also venue subscriber transactions in a different location.

How to Modify a Single Unit

From the Unit Details screen, you may modify the available values and click "Save Changes" once complete to save your changes. Refer to this page for a list of the values.

How to Modify Multiple Units

The easiest way to update multiple units is to process another unit upload using a CSV. VAULT will assume a unit is being updated, instead of being created, if one of the following two conditions are met;

1. The Unit ID, Building, and Floor already exist for that Venue.

2. The Unit_ID Internal already exists for that Venue.

It may be easiest to export your units and use that CSV as the template to make changes. Note that VLANs for units with subscriptions attached cannot be updated.

How to Delete Units

From the Units tab of the Venue Details page, you check the box to the left of an individual unit or the box in the header to select all units. Then click "Delete Selected Units." VAULT will not allow a Network Administrator to delete a unit with an active subscription in the unit.

Additional Unit Settings

From the Unit Details page, there are two additional settings that can be modified that were not available during unit creation. When a unit is created, these two settings are copied from the Venue settings to the unit setting.

• Allow Overlapping Subscriptions - This allows you to override the Overlapping Subscriptions setting for the Venue for this individual unit.

• Enable Shopping Cart? - This allows you to override the Shopping Cart setting for a Venue for this individual unit.