Venue Details/Configuration Options

Here is a step-by-step guide on how to enter the Configuration Options for a Venue.

Venue E-mail Settings

There are three e-mail configuration settings for each venue.

Welcome E-mail Send Advance

Enter the number of hours prior to a subscription start date in which you want subscribers to receive their welcome e-mail. A setting of "0" will send welcome e-mails immediately when a subscriber is added. This is the recommended setting.

Send email for added subscriptions?

Check this box if you want welcome e-mails to be sent from VAULT for new subscriptions when they are added.

Send email for ended subscriptions?

Check this box if you want subscription-ended e-mails to be sent from VAULT for subscriptions when they reach their service end.

Venue VLAN Ranges

There are three VLAN setting ranges to configure in VAULT.

Resident Devices VLAN Range

This is the VLAN range available for resident subscriptions. This range should include all VLANs that you assign to units as well as additional VLANs if you intend to support Overlapping Subscriptions. This range will be used to initially assign VLANs to units for RealPage enabled venues.

Guest Devices VLAN Range

This range is not yet in use, but we recommend setting it for a future update. In the future, this range will be used to dynamically assign a VLAN to Guest Subscriptions. Today, Guest VLANs are attached to a dummy unit as part of adding units to a venue.

Roaming Devices VLAN Range

This range is not yet in use, but we recommend setting it for a future update. In the future, this range will be used to dynamically assign a VLAN to a roaming subscription. Today, roaming devices are attached to a dummy unit as part of adding units to a venue.

Other Venue Settings

Allow Overlapping Subscriptions

For information on Overlapping Subscriptions, please visit the dedicated Overlapping Subscriptions page.

Enable Broadband Label

This will enable FCC Broadband Labels for the Venue.

Typical Latency

This field is used to display the typical latency value within an FCC broadband label.

Display Option ID

This field is used to determine the Display Option that is used for branding purposes for Subscribers and Venue Administrators