# Managing Your Subscribers

VAULT allows Network Operators total control over their subscribers, including [adding ](https://docs.roamingiq.com/network-administrator-console/managing-your-subscribers/add-subscribers-to-a-venue)and [removing ](https://docs.roamingiq.com/network-administrator-console/managing-your-subscribers/ending-a-subscription)subscribers, issuing [refunds](https://docs.roamingiq.com/network-administrator-console/managing-your-subscribers/issuing-a-refund-or-credit), and more.

### What Is a Subscriber?

A Subscriber is an end-user that you want to grant Wi-Fi access to a network.