Ending a Subscription
Here is a step-by-step guide on how to end a subscription in VAULT.
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Here is a step-by-step guide on how to end a subscription in VAULT.
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Subscriptions will automatically end at midnight, local venue time, on the service end date.
Navigate to the page. From there, click "Delete Subscription." If a payment has been processed, you will be asked if you want to to the subscriber. Select a reason for deleting the subscription, and click confirm.
Because subscriptions will automatically end at midnight, local venue time, you may also modify the Service End date from the page. Click the Service End date field and select a new end date from the calendar. Then select "Save Changes" to submit the change.
You can also end multiple subscriptions at a given Venue at once. From your Network Operator Console, click "Subscribers", "then select "View/Modify Subscriber", and select your Venue from the Venue drop down. Select the tab labeled, "Delete Subscriptions." You may then select which Subscriptions you want to end and click, "Remove Selected Subscriptions" to end all of the selected subscriptions immediately.
VAULT stores a subscriber's Wi-Fi password against the subscriber's e-mail address. When a subscription is created, if the e-mail address is recognized and there is only one subscription for the subscriber at the same venue, VAULT will activate the Wi-Fi password stored against the subscriber. This means that the subscriber's devices will automatically reconnect to the network as long as the network is still considered a known network to the device. In other words, the subscriber will not have to re-setup their devices to connect to the network. That means you can just back to VAULT, to re-enable their access.