> For the complete documentation index, see [llms.txt](https://docs.roamingiq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roamingiq.com/network-administrator-console/managing-your-subscribers/ending-a-subscription.md). # Ending a Subscription Subscriptions will automatically end at midnight, local venue time, on the service end date. ### How to End a Subscription Immediately Navigate to the [Subscriber Details](/network-administrator-console/managing-your-subscribers/view-and-modify-subscriber-details.md#how-to-find-a-subscriber-and-subscription-in-vault) page. From there, click "Delete Subscription." If a payment has been processed, you will be asked if you want to [provide a refund](/network-administrator-console/managing-your-subscribers/issuing-a-refund-or-credit.md) to the subscriber. Select a reason for deleting the subscription, and click confirm. ### How to End a Subscription In the Future Because subscriptions will automatically end at midnight, local venue time, you may also modify the Service End date from the [Subscriber Details](/network-administrator-console/managing-your-subscribers/view-and-modify-subscriber-details.md#how-to-find-a-subscriber-and-subscription-in-vault) page. Click the Service End date field and select a new end date from the calendar. Then select "Save Changes" to submit the change. ### How to End Multiple Subscriptions You can also end multiple subscriptions at a given Venue at once. From your Network Operator Console, click "Subscribers", "then select "View/Modify Subscriber", and select your Venue from the Venue drop down. Select the tab labeled, "Delete Subscriptions." You may then select which Subscriptions you want to end and click, "Remove Selected Subscriptions" to end all of the selected subscriptions immediately. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.roamingiq.com/network-administrator-console/managing-your-subscribers/ending-a-subscription.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.