Messaging Subscribers
Here is a step-by-step guide on how to message Subscribers in VAULT.
Last updated
Was this helpful?
Here is a step-by-step guide on how to message Subscribers in VAULT.
Last updated
Was this helpful?
VAULT has an internal messaging system that allows Network Administrators and Venue Administrators to message subscribers. This guide is for Network Administrators. Click for Venue Administrators.
When a message is sent to a subscriber, the subscriber will receive the relevant e-mail based on your , informing them they have a message. The subscriber is asked to log in to view the message. Upon login, the message will popup and the subscriber will be required to acknowledge the message to continue to the .
VAULT captures the acceptance and acknowledgment of messages sent to subscribers. You can view this status and acceptance date from the Messages tab of the page. By requiring subscribers to log in, we are able to record that acceptance.
Navigate to the page. From there, click the "Messages" tab. Click "Send Message," and enter your message subject and content. Click "Send" to send the message.
In order to message multiple subscribers, Network Administrators will need to to the Venue Administrator role and .
Navigate to the page. From there, click the "Messages" tab. Here you will see a list of messages and, if the message has been read, the time at which the subscriber read the message.